Head of Food and Beverage - Reputable 4* Hotel - Cape Town

2023-10-14

Description

Kendrick Recruitment is looking for a dynamic and strong Head of F&B for a Reputable 4* hotel situated at the V&A Hotel:

DUTIES & RESPONSIBILITES

Ensure that all company polici es, procedures and SOPs are adhered to

  • Attend HOD and any other meetings as required
  • Ensure effective communicati on through attending meetings and imparting

information at regularly held staff meetings

  • Performance appraisals/ re views
  • Prepare, control and submit budgets
  • Plan/ direct and control the department, roster staff
  • Supervise staff effectively
  • Identify training needs and implement train ing when required
  • Effective control of sales and all bev erage stock by working closely with F&B

Controller

  • Kno ws menu items, daily specials and seasonal foods and ensures that

departments are aware too

  • Ensure that uniform sta ndards are adhered to
  • Liaise with kitchen regarding chan ges and passes info to the F&B staff
  • Ensures tables are s et in accordance with company standards
  • Maintain excelle nt and courteous relationships with guests and ensure that g uest

complaints/ requests are managed timeously

  • Ensure that bills are correctly compiled and presented to guests
  • Exhibits good personal deportment, appearance and attitude in a manner that will

enhance guest experience and satisf action

  • Completes daily void reports, recording and accoun ting for all negative postings

for reporting

  • Responsib le for F&B cost percentage figures
  • Report any maintenance defects to the Maintenance Department
  • Maintain highest standard of hygiene within the property
  • Drive and own th e consistent implementation of restaurant concept and food

offering

  • Design brand relevant food experiences and spec ial events that can be marketed

to drive revenue

  • Head C hef, Restaurant Managers and Cost Controller report directly to F&B

Manager

  • Lead team and concept to ensure memora ble guest experience
  • Leadership of front of house team to ensure that:

ØTraining is given – SOPs, menus and service

ØTeam is purposeful and motivated

ØA high performance, respectful culture is created

ØCommunication within team is effective

ØFeedback occurs regularly

ØEnsure that sta ff is well groomed

  • Draft and collate relevant daily, wee kly and monthly reporting
  • Any other adhoc duties that may be required

CORE COMPETENCIES:

Clear communication skil ls – written and verbal Strategic and creative restaurant o peration skills

  • Excellent attention to detail, able to us e initiative and interpersonal skills
  • Highly responsible , reliable, proactive and trustworthy
  • Presentable, well-s poken and professional individual
  • Act in good faith & in the best interest of the Company at all times
  • High guest centric approach to ensure overall customer service
  • Posi tive attitude, Team player, Leader
  • Must be able to work shifts, weekends and holidays


If this you are ready for your next career move and this sounds like you, send me your resume today!

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