Head of Food and Beverage - Reputable 4* Hotel - Cape Town
Description
Kendrick Recruitment is looking for a dynamic and strong Head of F&B for a Reputable 4* hotel situated at the V&A Hotel:
DUTIES & RESPONSIBILITES
Ensure that all company polici es, procedures and SOPs are adhered to
- Attend HOD and any other meetings as required
- Ensure effective communicati on through attending meetings and imparting
information at regularly held staff meetings
- Performance appraisals/ re views
- Prepare, control and submit budgets
- Plan/ direct and control the department, roster staff
- Supervise staff effectively
- Identify training needs and implement train ing when required
- Effective control of sales and all bev erage stock by working closely with F&B
Controller
- Kno ws menu items, daily specials and seasonal foods and ensures that
departments are aware too
- Ensure that uniform sta ndards are adhered to
- Liaise with kitchen regarding chan ges and passes info to the F&B staff
- Ensures tables are s et in accordance with company standards
- Maintain excelle nt and courteous relationships with guests and ensure that g uest
complaints/ requests are managed timeously
- Ensure that bills are correctly compiled and presented to guests
- Exhibits good personal deportment, appearance and attitude in a manner that will
enhance guest experience and satisf action
- Completes daily void reports, recording and accoun ting for all negative postings
for reporting
- Responsib le for F&B cost percentage figures
- Report any maintenance defects to the Maintenance Department
- Maintain highest standard of hygiene within the property
- Drive and own th e consistent implementation of restaurant concept and food
offering
- Design brand relevant food experiences and spec ial events that can be marketed
to drive revenue
- Head C hef, Restaurant Managers and Cost Controller report directly to F&B
Manager
- Lead team and concept to ensure memora ble guest experience
- Leadership of front of house team to ensure that:
ØTraining is given – SOPs, menus and service
ØTeam is purposeful and motivated
ØA high performance, respectful culture is created
ØCommunication within team is effective
ØFeedback occurs regularly
ØEnsure that sta ff is well groomed
- Draft and collate relevant daily, wee kly and monthly reporting
- Any other adhoc duties that may be required
CORE COMPETENCIES:
Clear communication skil ls – written and verbal Strategic and creative restaurant o peration skills
- Excellent attention to detail, able to us e initiative and interpersonal skills
- Highly responsible , reliable, proactive and trustworthy
- Presentable, well-s poken and professional individual
- Act in good faith & in the best interest of the Company at all times
- High guest centric approach to ensure overall customer service
- Posi tive attitude, Team player, Leader
- Must be able to work shifts, weekends and holidays
If this you are ready for your next career move and this sounds like you, send me your resume today!